Privacy Policy for Huxler

Last Updated: 19th January 2025

At Huxler, a product of Neodiv Solutions LLP, we are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your data when you use our open community platform to create projects, connect, and collaborate with others.

1. About Us

Huxler is an online community platform operated by Neodiv Solutions LLP, enabling users to create projects, connect, and collaborate with others.
Our registered office is located at:
Neodiv Solutions LLP,
C/o Meenattoor House, Bld No 1/1283, Edapally
Ernakulam, Kerala, India, 682024

If you have any questions about this Privacy Policy or our data practices, please contact us at any of the following emails:

hello@huxler.app
neodivsolutions@gmail.com

2. Data We Collect

We collect the following types of personal data to operate and enhance the platform:

a. Data You Provide to Us

Account Information: Name, email address, username, password, profile picture, and other optional details you provide when creating your account.
Project Data: Content you upload, such as project descriptions, files, or other materials shared on the platform.
Community Interactions: Messages, comments, and other interactions you make with other users or in public forums.
Support Requests: Data shared when contacting our support team, such as your email address and issue details.

b. Data Collected Automatically

Usage Data: Information about how you use Huxler, including IP address, device type, browser type, pages visited, time spent on the platform, and actions taken (e.g., project creation or connections).
Cookies: Small text files used to improve user experience. Details are provided in our Cookie Policy.

c. Data from Third-Party Services

If you connect Huxler with third-party services (e.g., Google, GitHub, or Slack), we may collect certain information as authorized by you.

3. How We Use Your Data

We process your data to:

Provide the Service: Enable you to create projects, connect, and collaborate with others.
Improve the Platform: Analyze usage trends and user feedback to enhance features and functionality.
Facilitate Community Interaction: Allow users to communicate, share content, and collaborate.
Send Notifications: Inform you about updates, activity on your account, or relevant opportunities (with your consent).
Ensure Safety and Compliance: Monitor for inappropriate content or misuse of the platform and comply with legal obligations.

4. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

Performance of a Contract: To provide you with access to the Huxler platform.
Legitimate Interests: To improve and maintain the platform, including ensuring its security and usability.
Consent: For sending marketing communications or collecting optional data.
Legal Obligation: To comply with applicable laws or requests from regulatory authorities.

5. Data Sharing

We respect your privacy and do not sell your data. However, we may share your data with:

Service Providers: Trusted third-party vendors (e.g., hosting services, analytics providers, or payment processors) that help us operate the platform.
Legal Authorities: If required to comply with legal obligations or enforce our rights.
Other Users: Your public profile information (such as name, username, profile picture, and other optional details you provide) and any content you share on the platform (e.g., public projects or messages) will be visible to other users.

We ensure all third-party processors comply with GDPR and protect your data.

6. International Data Transfers

As Huxler operates globally, your data may be transferred to countries outside the European Economic Area (EEA). When this occurs, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data is protected.

7. Data Retention

We retain your data only as long as necessary to provide the service and fulfill the purposes outlined in this Privacy Policy.

Account Information: Retained until you delete your account.
Project and Community Data: Retained until you delete the specific content or your account.
Support Data: Retained for a reasonable period to address your inquiries.

When no longer needed, we securely delete or anonymize your data.

8. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Erasure: Request deletion of your data (“right to be forgotten”).
Right to Restrict Processing: Request that we pause certain types of data processing.
Right to Data Portability: Obtain and reuse your data for your own purposes.
Right to Object: Object to data processing for specific purposes (e.g., marketing).
Right to Withdraw Consent: Withdraw any consent you previously provided for data processing.

To exercise your rights, contact us at [Insert Email Address].

9. Security of Your Data

We prioritize the security of your personal data and use robust measures, including:

Encryption of sensitive data.
Secure data storage and access controls.
Regular audits and monitoring to identify vulnerabilities.

10. Cookie Policy

Huxler uses cookies and similar technologies to improve your experience on our platform.

What Are Cookies?

Cookies are small text files stored on your device that allow us to recognize you, improve functionality, and personalize your experience.

Types of Cookies We Use

Essential Cookies: These are necessary for the core functionality of the platform, such as account login and security features.
Performance Cookies: These track usage data to help us analyze and improve the platform's performance.
Functional Cookies: These remember your preferences (e.g., language settings) to provide a personalized experience.
Analytics Cookies: These help us understand user behavior and optimize the platform using tools like [Insert Analytics Tool].

Managing Cookies

You can manage or disable cookies through your browser settings. However, please note that some features of Huxler may not function properly if cookies are disabled.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If significant changes are made, we will notify you via email or through the platform. Please review this page periodically for updates.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@huxler.app or neodivsolutions@gmail.com

Address:
Neodiv Solutions LLP,
C/o Meenattoor House, Bld No 1/1283, Edapally
Ernakulam, Kerala, India, 682024

This Privacy Policy is effective as of 20th January 2025.